Guide To Basic CSR and Professionalism
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Contents
1
General Code Of Conduct
2
Intro To Professionalism
3
Intro To Customer Service
3.1
Basic Tenants Of Customer Service
3.2
Customer Service Guidelines for IT
3.3
Customer Service Guidelines for Security
3.4
Chain Of Command
3.5
Levels Of Conduct
3.5.1
Client to Business
3.5.2
Business to Business
3.5.3
Corporate to Business
3.5.4
Government to Business
General Code Of Conduct
Intro To Professionalism
Intro To Customer Service
Basic Tenants Of Customer Service
Customer Service Guidelines for IT
Customer Service Guidelines for Security
Chain Of Command
Levels Of Conduct
Client to Business
Business to Business
Corporate to Business
Government to Business
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