Radio Use Policy

NOTICE: This Policy Is Current And In Effect

Purpose

This policy establishes guidelines for the proper and professional use of radios by all Tech Stop employees while on duty. It ensures clear communication, efficient operations, and responsible use of company resources.

General Guidelines

• Radios are issued for work-related communication only.
• Personal conversations, jokes, profanity, or inappropriate remarks are strictly prohibited.
• Maintain a professional and courteous tone during all transmissions.
• Use clear and concise language. Speak slowly and enunciate clearly.
• Minimize transmissions to essential information.
• Utilize plain english, standardized codes, and terminology whenever possible.
• Always identify yourself (call sign or name) before transmitting.
• Acknowledge all incoming transmissions promptly.
• Refrain from interrupting ongoing transmissions unless absolutely necessary (e.g., emergency).
• Report any malfunctioning radios to your supervisor immediately.

Turning Radios On and Off

• Turn on your radio at the beginning of your shift and keep it on until the end.
• If you must leave your radio unattended for a short period, inform dispatch beforehand and place the radio in a secure location.
• Radios must be turned off when attending court appearances, client meetings, or situations where radio communication is inappropriate.

Radio Channel Usage

• Use only designated channels assigned by your supervisor.
• Monitor the appropriate channel for all relevant information and instructions.
• Avoid unnecessary channel hopping or changing channels without a valid reason.

Emergency Communication

• In case of an emergency, immediately announce "Emergency" followed by your call sign and a brief description of the situation.
• Maintain clear and concise communication during emergencies, prioritizing critical information.
• Follow established emergency response protocols as outlined in separate training materials.

Consequences of Policy Violation

Misuse of radios, including violations outlined above, may result in disciplinary action, up to and including termination of employment.

Additional Resources

Employees are encouraged to refer to the Tech Stop Radio Procedures Manual for detailed instructions on specific radio functions and operating procedures. Training on radio use will be provided to all employees upon initial hire and periodically thereafter.

Revision and Updates

This policy will be reviewed and updated periodically to reflect any changes in technology, regulations, or company procedures.

Conclusion

By adhering to this radio use policy, Tech Stop employees ensure effective communication, maintain a professional image, and contribute to a safe and efficient work environment.